1.

Interactive

Motivates users - keeps them involved

2.

Simple, clear instructions

Easy to follow - low stress learning

3.

Can be used as individual/group staff programme, or as a ready-reference

Versatile, adaptable to staff needs

4.

"Teach yourself" format (answers are embedded in the programme)

Non-threatening style, self-paced, personal

5.

Programme lasts forever; no tutor necessary; one-off payment

Saves time and money

6.

Thorough coverage from basic to competent

Contains everything required for written language competence

7.

Built-in encouragement and reinforcement of principles

Ensures better learning uptake

8.

Engaging for user

Keeps attention high

9.

Written specifically for Australians

Familiar language, people, and landscape

10.

Written by business writing specialist

Reliable, accurate, expert instruction

1.

Easy to navigate (point and click)

Requires no special computer skills

2.

Usable with PC or Mac

Available to virtually all computer systems

3.

No special software needed

Opens easily in Internet Explorer

4.

No wideband/ broadband access or special server required

Can be done anywhere, any time